We want you to be satisfied with your purchase from Stratiform Works.
Returns
You may request a return within 14 days of receiving your item. Items must be returned in their original condition.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method.
Non-Returnable Items
Items that have been used, damaged, or are not in their original condition may not be eligible for a refund.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Damaged or Faulty Items
If your item arrives damaged or faulty, please contact us as soon as possible with details and photos where applicable.
Contact
For any return or refund enquiries, please use the Contact page.